Shipping policy

We aim to provide fast and reliable shipping for all orders. Please review our shipping policy below for details:

Dispatch Times

  • Non-Custom Items: Orders received by midday (Monday to Friday) are dispatched the same business day. Orders received after midday will be dispatched the next working day.
  • Custom Items: Custom orders may take up to5-7 working days to process, depending on the level of communication between the customer and our design team.

Shipping Options & Costs

We use Royal Mail for all shipments and offer the following services:

  • Tracked 24: £5 (1 business day)
  • Tracked 48: £6 (2 business days)
  • Next Day by 1PM: £10

If you have a courier preference, please contact us to discuss your requirements. We will do our best to accommodate your request, and any relevant fees will be communicated and agreed upon before shipment.

Additional Information

  • Shipping times are estimates provided by Royal Mail and may vary due to unforeseen circumstances.
  • Once your order is dispatched, you will receive a tracking number to monitor its progress.

If you have any questions regarding your order or shipping, feel free to contact us. We’re here to help!